Agreement
Terms of Service
The terms under which Ortivs is provided, and what each side is responsible for.
Who we are
Ortivs is an enterprise intelligence platform operated by Ortivs Intelligence, LLC (“Ortivs,” “we,” “us”). It holds an organization’s operating record — relationships, work, decisions, commitments, billing — and gives the people who run that organization one governed place to see it and act on it. These terms govern access to and use of the platform at app.ortivs.ai (the “Service”).
Access
The Service is provided to organizations under an agreement with us, and to the specific people those organizations authorize. Sign-in is through Microsoft Entra ID; only explicitly assigned accounts can enter. You are responsible for keeping your sign-in credentials secure and for the actions taken under your account.
Your data
The records you place in Ortivs remain yours. We claim no ownership of your business data. We use it only to operate the Service for you, as described in our Privacy Policy. On termination, we will return or delete your records on request.
Third-party connections
The Service can connect to third-party systems — today, QuickBooks Online — only when an authorized person explicitly approves the connection through the third party’s own consent process. Actions against a connected system (for example, creating an invoice in QuickBooks) happen only on explicit instruction from an authorized person. You may disconnect a third-party system at any time, from that system’s own controls or by contacting us. Your use of a connected system remains governed by its own terms. QuickBooks is a trademark of Intuit Inc.
AI assistance
The Service includes AI assistance that reads your records to answer questions and to draft proposed entries. Proposals become part of the record only after a person approves them. AI processing runs on infrastructure inside our own cloud subscription; your data is not used to train models and is not sent to consumer AI services.
Acceptable use
- Do not attempt to access another organization’s records or another person’s account.
- Do not probe, disable, or circumvent the Service’s security or access controls.
- Do not use the Service to store or transmit unlawful material.
- Do not resell or provide access to the Service to anyone we have not authorized.
Availability and changes
We work to keep the Service available and honest about its state, and we may change, suspend, or discontinue features. Where a change materially reduces what you rely on, we will tell you before it lands wherever reasonably possible.
Disclaimer
The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. The Service presents your records and assists your judgment; it does not replace professional advice, and decisions made from it remain yours.
Limitation of liability
To the fullest extent permitted by law, Ortivs Intelligence, LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from or related to the Service. Our total liability for any claim is limited to the amounts you paid us for the Service in the twelve months before the event giving rise to the claim.
Termination
We may suspend or end access for breach of these terms. You may stop using the Service at any time; your organization’s agreement with us governs any notice and wind-down terms, including return of your records.
Changes to these terms
When we change these terms we will update this page and its effective date. Continued use of the Service after a change takes effect constitutes acceptance.
Governing law
These terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules, and disputes will be resolved in the state or federal courts located in Miami-Dade County, Florida.
Contact
Questions about these terms: ortivs@ortivs.ai.